SHIPPING INFORMATION OF YOUR ORDERS
Once an order has been submitted, please allow up to 72 hours for it to be processed and shipped (generally orders will ship out sooner than this). All orders are shipped from the GRAPHENE ARMOR GLASS Distribution Center at District - Nainital in the state of UTTARAKHAND via FedEx (Priority shipping) or via Ecom Express or Delhivery unless otherwise specified. No orders are processed or shipped after 11.30 A.M. after saturday or on Sundays.
Upon shipment you will receive an e-mail notification containing tracking information so that you can view the status of your order. A signature IS NOT required for deliveries. For FedEx shipments, please allow 5-10 business days.
Due to individual state tax Regulation policies some states DO REQUIRE to have an entry road permit form issue by the customers and Fedex does require such entry road permit form in such case we will try to dispatch your order vai other logistic partners. We generally use express services in all the orders but in case the location is remote than the order may be shipped via standard service. Upon shipment you will receive an e-mail notification containing tracking information so that you can view the status of your order. A signature IS NOT required for deliveries. For such shipments, please allow 7-12 business days.
As soon as the shipping information is updated you may receive an email and sms notification. Shipment movement can be tracked by loggin into your account and checking the order history. Sometime the information is displayed little later than the actual movement information which is availabe at the logistic partner's website, in such case you may track the your shipment number on the respective logistic partner's website.
Kindly note that FedEx and other logistic partners will make two delivery attempt at your location. In case you are not available during the delivery period kindly call FedEx / other logistic partner with your tracking # and give them authorization to deliver to another address. For FedEx shipments, please allow 3-5 business days in such events. Kindly note if the shipment is not delivered it will automatically be returned to the origin.
If you prefer delivery by with required signature, an additional cost will be applied, so please contact us before choosing this method.
If one or more of the items in your order is out of stock, your order will not ship until all items are available. Once your order ships, you will receive tracking information shortly thereafter.
By using this site, you consent to the collection and use of this information by Graphene Armor Glass. If we make any material changes, we will update on this page. We encourage you to periodically review this page for the latest information on our shipping policies.